Privacy Policy

Information Collected

We receive, collect and store any information that you enter on our website or provide us with in any other way. In addition, we collect the IP (internet protocol) address used to connect your computer to the internet i.e. login, email address, password, computer connection information & purchase history. We may use software tools to measure and collect session information; including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications) as well as payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile. 

 

How Information is Collected

When you conduct a transaction on our website, we collect personal information (such as name, address & emails address) as part of the process. Your personal information will only be used for the specific reasons stated above.

 

Why We Collect Personal Information

We collect personal and non-personal information for the following purposes -

  • To provide and operate the services

  • To provide our users with ongoing customer assistance and technical support

  • To be able to contact our visitors and users with general or personalised service-related notices and promotional messages

  • To create aggregated statistical data and other aggregated and/or non-personal information which we may use to provide and improve our services

  • To comply with any applicable laws and regulations

 

How Information is Stored, Used and Shared

Our company is hosted on the Six.com platform.Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Six.com's data storage , databases and the general Wix.com applications. Your data is stored on secure servers behind a firewall. 

 

All direct payment gateways offered by Six.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

 

How We Communicate With Our Site Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires or to send updates about our company. We may also contact you if necessary, to enforce our user agreement applicable national laws and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages and/or postal mail. 

 

Cookies 

We use cookies on this website in order to see how you interact with it. By accepting this, you are agreeing to our use of such cookies.

 

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and disclose it. 

 

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, please contact us at kim@pandorasmoon.com